Due to the nature of our work, the majority of products are custom made and we cannot offer a refund on unwanted personalised goods.
It is the sole responsibility of the buyer to input personalisation detail correctly. Little Wedding Treasures cannot be held responsible for incorrect detail, if however the fault is ours we shall amend accordingly free of charge.
Should you make a mistake whilst placing your order please contact us immediately to see if we can rectify this before processing.
For non-personalised goods we can offer a full refund within 1 month of receipt of the goods.
To complete your return we require proof of purchase and you will be liable for the return costs. The item must be unused and returned in the condition sent to you.
Little Wedding Treasures is not responsible for returned items lost in transit so please ask for proof of postage when making your return.